Hear from Our Satisfied Clients

Read what our satisfied customers have to say about Sensible Building Solutions and how we've transformed their operations with expert engineering services, ensuring efficiency, reliability, and compliance.

Confidence, expertise and willingness to share knowledge

When I first encountered this mechanical engineering solutions firm, I was immediately struck by their engaging approach and willingness to share knowledge. In an industry where precision can make or break a project, their confidence and expertise in building structural framing were exactly what I needed. They have exceptional communication; it’s refreshing to collaborate with a team that keeps me in the loop without constant prompting. They’re not just contractors but partners who contributed significantly to our success.

Taurai Matione, Civtec

Turning problems into non-issues with expert care

For 14 years, I've relied on Sensible Building Solutions not just for their expertise in mechanical, air conditioning, and ventilation services, but for their unparalleled commitment to solving any issue, no matter how diverse. Their proactive approach in not only addressing but anticipating our needs has been brilliant, especially in an industry often marred by slow responses and tight labour markets. What truly sets them apart is their competency coupled with constant communication, keeping us informed every step of the way. Whether it's a major installation or a minor repair, they not only get the job done but also ensure we're aware of any potential concerns, offering peace of mind that's hard to come by. Working with Sensible Building Solutions means facing fewer surprises and more solutions, making them an invaluable partner in our operations.

Neville Smith, Ngai Tahu Property

Hands-on approach and deep industry knowledge

I stumbled upon Sensible Building Solutions while searching for ways to improve our office's ventilation. I was impressed in their work with hospitals, leading me to explore how we could introduce natural airflow into our own space, heavily reliant on heat pumps and sealed windows. Conversations with Mark, their operations manager, were not just enlightening but transformative. Unlike the typical engineers who often leave us in the lurch with their slow responses and lackluster knowledge, Mark and his team were a breath of fresh air. They educated us on the importance of natural ventilation, not just as a utility but as a necessity for a healthier workspace. Their hands-on approach and deep industry knowledge gave me the confidence that we were in the right hands. It wasn't just about installing a system; it was about rethinking our environment to enhance our team's well-being. Sensible Building Solutions didn't just sell us a service; they opened our eyes to a new standard of workspace health.

Mel Bullock, VIP Frame & Trusses

Expertise and integrity at the heart of medical gas management

Navigating the complexities of medical gas management at Forte Health, I have found an unparalleled ally in Sensible Building Solutions. Their holistic approach, combining maintenance, repairs, and strategic advice, has been instrumental. From representing us on our medical gas committee to swiftly addressing emergencies, their commitment to safety and compliance is a focal point. Having known Dean before the inception of SB Solutions, my trust in their capabilities has only deepened. What stands out is not just their technical prowess but their unwavering integrity and alignment with our values. In the critical world of healthcare, Sensible Building Solutions is the partner you can count on for peace of mind and operational excellence.

Mandy Foster, Forte Health

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Local and ready to tackle urgent needs swiftly

Facing the challenge of maintaining our old heating and steam systems, we turned to Sensible Building Solutions, recommended by a trusted peer. Their profound understanding of old systems, coupled with a reliable network of contractors, made them stand out for us. With a personal touch - the same knowledgeable team are always at our beck and call, ready to tackle urgent needs swiftly due to their proximity. Their reliability and straightforward approach not only solved our immediate issues but also assured us we had the right partner for our engineering needs.

Jack Stewart, Otago University

Playing a crucial role in our service delivery across NZ

When our existing services fell short of our standards, Sensible Building Solutions came into the picture, recommended by seasoned contractors familiar with their impressive work in Christchurch. What started with a building review and simple tasks quickly evolved into a partnership marked by their enthusiastic, can-do approach. Over six years, their team has become an integral part of our operations, possessing an intimate knowledge of our systems and playing a crucial role in our service delivery across NZ. The excellence of their team, from ground up, assures us of not just meeting, but exceeding our expectations in building maintenance and management.

Duncan Lees, NZ Blood Services

Responding quickly prevents costly downtime

Discovering SB Solutions was a game-changer for our practice's air conditioning and chilled water needs, especially for our critical MRI operations. Having worked with various teams across Christchurch, SB Solutions stands out for their unwavering reliability and top-notch workmanship. They've become our go-to for consistent quality, always ready to jump in for maintenance or emergency callouts, ensuring our MRIs run 24/7 without a hitch. We appreciate their ability to respond swiftly, any time of the day or night, preventing costly downtime and helium loss. Beyond their technical prowess, it's their straightforward approach that resonates with us. In an industry where complexity often leads to unnecessary costs and potential failures, SB Solutions focuses on what's essential, thanks to Mark's proactive attitude and keenness to adapt. Their personalised service, a rarity in today's market, makes dealing with them a breeze.

Don Evans, ACEPT

Beyond engineering, a trusted hospital partner

For nearly two decades, Sensible Building Solutions has been our go-to for all engineering support needs in our bustling private hospital. It's rare to find a team so attuned to the nuances of healthcare facilities—from the critical need for privacy to the relentless demand for reliability. What truly sets SB Solutions apart is their personable approach; they're not just another service provider but an integral part of our hospital family. Whether it's a routine check or a sudden emergency, the team jumps right in with solutions that are always tailored to our needs. Their versatility and customer-centric attitude make them indispensable in an industry where understanding and adaptability can mean everything.

Chris Stevens, St Georges Hospital

Expertise and efficiency in every project

Collaborating with SB Solutions on design-build projects has been refreshingly straightforward. From day one, when they adeptly resolved a perplexing issue at Southern Cross Hospital, it was evident that their team operates on a level of expertise and efficiency that's rare in the contractor world. Their knack for making complicated situations manageable not only eased my initial concerns but also solidified my confidence in our partnership. In an industry where simplicity and skill are invaluable, SB Solutions stands out as a beacon of competence and reliability.

Brian Anderson, Bryn Martin Ltd

Precision and exceptional service

Thrilled with Sensible Building Solutions exceptional service, we've found their expertise in steam and ventilation systems unparalleled. Their ability to tackle complex challenges—from squeezing through tight spaces to resolving intricate BMS issues—has transformed our building's functionality. Unlike previous providers, SB Solutions listens and delivers, understanding our 8 floors inside and out, making every task seem effortless. Their team's uniform excellence and dedication are a breath of fresh air, ensuring our complete satisfaction. We're beyond grateful for their indispensable support.

 Anthony Mitchell, Otago University

Prompt, caring, and cost-conscious service

SB Solutions has redefined what it means to be a service provider for us. They have a swift, insightful approach to problem-solving, always with an eye on cost-efficiency. Unlike others, they're not just about the service; they're about building a partnership. They know our premises like the back of their hand and deeply care about the impact of their work on our operations and community contribution. Mark, in particular, embodies their ethos of going above and beyond, ensuring that every issue is addressed promptly and effectively, making my job much easier. Their dedication is not just seen but felt, truly making a difference in our day-to-day operations.

Anne Brider, NZ Blood Services

Comprehensive care, real insights

With SB Solutions, it's not just about managing ventilation or HVAC systems; they extend their care to every corner of our facility. Whether it's plumbing issues or unexpected challenges like dealing with pigeons, they've got it covered. Their wide-ranging expertise truly lives up to the "Sensible Building Solutions" name, offering us a comprehensive service spectrum under one roof. They don't just perform tasks; they take the time to explain the 'whys' and 'hows,' ensuring we're informed and compliant every step of the way. It's this dedication to providing real, sensible solutions that sets them apart and makes our collaboration not only effective but enlightening.

Lisa Scott, NZ Blood Services

Always ready and remarkably skilled

SB Solutions not only keeps our HVAC and ventilation systems running smoothly but also expertly navigates upgrades to enhance our facility. Their team stands out for not just their technical know-how but for their genuine commitment to service. It's rare to find a blend of friendliness and sharp expertise, yet everyone at SB Solutions embodies this perfectly. Their responsiveness and flexibility mean they're always there when we need them, a crucial factor in our fast-paced work. Building a rapport with them has been straightforward and rewarding, thanks to their open and engaging manner.

Darrel de Bruin, Unilodge New Zealand

Fantastic service, and unwavering reliability

For six years, this team has been my go-to for all office maintenance, especially our aircon units. They’re so responsive, they're always just a phone call away, ready to assist with unwavering politeness and reliability. No issue is too challenging, and they always deliver on their promises. It's this blend of approachability, skill, and dependability that makes me wholeheartedly recommend them. They don't just represent their company; they embody its values, a commitment they clearly take to heart.

 Anna Marshall, Computer Concepts Limited

Knowledgeable, reliable, exceptionally responsive

Mark and his team have been instrumental in maintaining our site, covering everything from HVAC access to routine repairs. Their in-depth knowledge and hands-on approach ensure nothing is overlooked, making every task seem effortless. An invaluable benefit is their intimate understanding of our building's history and needs, especially as personnel changes occur. This continuity of knowledge, coupled with their high standards and easy communication, makes working with them seamless. It's rare to find a team so capable and informed, ready with solutions for any challenge. Their familiarity with our site is not just an advantage; it's a cornerstone of our successful partnership. I'm thoroughly impressed by their work and look forward to our continued collaboration.

Roby George, NZ Blood Services

Enthusiastic and reliable service, every time

Dean and Mark have been exceptional in maintaining our critical facilities, from the air conditioning to the MRI chiller. We appreciate their readiness to respond at a moment's notice, coupled with their ability to handle an array of fix-it jobs. They’re so enthusiastic about their work, always coming up with solutions and even facilitating extra improvements like our CT Scan area's new blinds. Their expertise is undeniable, but it's their willingness to go above and beyond that we find amazing. Even Mark's email signature 'Enthusiastically, Mark' encapsulates the spirit of their service - professional, yet personal and easy to engage with. They're not just nice guys; they're indispensable partners in our facility's upkeep.

Rachael Woods, Pacific Radiology Southern Cross

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Expert care, anywhere, anytime

For over six years, Dean has been our go-to for medical gas services and is poised to expand his expertise to our steam systems and air handling units. Despite being two hours away, his responsiveness is unparalleled, a rare find in an area with limited mechanical services. Dean's in-depth site knowledge and approachable demeanour make every interaction seamless. Clarity and precision define our communications; with Dean, there are no ambiguities. His deep industry insights not only solve our immediate needs but also educate us, making every service call an opportunity for growth. In a field where expertise and trust are paramount, Dean stands out as a beacon of reliability and knowledge.

Simon Johnston, Timaru DHB

Specialised skills and patient-centric solutions

For over five years, Dean and his team have been our go-to for medical gas installations and critical pipework upgrades. In an industry where such specialised skills are rare, their expertise stands out. They're not just skilled tradesmen; they're obliging partners who grasp the nuanced demands of our healthcare environment. Their deep understanding of patient risks and operational requirements ensures our projects are not only executed with precision but also with the utmost consideration for safety and continuity. Working with them is easy, thanks to their collaborative spirit and in-depth knowledge. It's reassuring to have a team that's so attuned to the intricacies of our work, making them invaluable to our operations.

Dan Wilson, Ashburton DHB

Expert solutions and community-focused service

We've relied on Sensible Building Solutions for our needs in ventilation, pumps, fans, and medical gases, for 14 years. Their specialised skills truly shone through during the challenging post-earthquake period, providing indispensable support to our workshop when contractors were scarce. We continue to use them not just for their technical expertise but their willingness to explore alternative, cost-effective solutions tailored to our specific circumstances. They don't just offer one-size-fits-all answers; they engage us in the decision-making process, ensuring we understand the implications of our choices. In a time when skilled professionals are hard to come by, their dedication and quality work stand out even more. They're not just a company; they're a pillar of the community, offering fair prices for commendable work. I wholeheartedly recommend them to anyone seeking reliable and thoughtful mechanical services.

Steve Palmer, University of Canterbury

Genuine customer care with expert solutions

Since partnering with Sensible Building Solutions, Trimble has experienced a significant turnaround in our HVAC system's performance. Persistent issues that once plagued our campus have been expertly resolved by Dean and Mark, whose knowledge and hands-on approach were evident from our first meeting. Their blend of expertise, reliability, and transparent communication aligns perfectly with what we value in a service provider. Beyond their technical skills, it's their genuine commitment to customer satisfaction and their can-do attitude that sets them apart. Working with Dean, Mark, and their team is not just about getting the job done; it's about building a relationship with professionals who truly care about their work and their clients.

 Marie Pourcel, Trimble

A trusted partnership in technical excellence

For the past three years, Sensible Building Solutions has been an invaluable partner to Acept, especially in navigating the complexities of the healthcare sector's air conditioning and refrigeration needs. Their breadth of technical expertise and consistent reliability in maintenance, installations, and repairs fill us with confidence. Our decision to collaborate with them was driven by a need for a service provider who could meet our diverse technical requirements and work seamlessly with our clientele. The strong endorsement from our Managing Director, rooted in firsthand experiences, solidified our trust in Sensible Building Solutions. Dean and Mark’s ability to understand and execute tasks autonomously is a testament to their professionalism and skill.

Andy Ford, Acept

Invaluable proactive HVAC solutions provider

Facing a lack of in-depth HVAC knowledge and unreliable service from a previous supplier, we turned to SBS, drawn by Dean’s proven expertise. Since 2007, SBS has been a pillar of support, offering proactive solutions like improved filtration during the pandemic. Dean, Darren, and Mark’s combined knowledge and reliable 24/7 service have ensured our HVAC systems run, even during critical times like New Year’s Eve. Their cheerful demeanour and commitment to resolving issues promptly make SBS an invaluable partner.

Tib Csik, Christchurch Casino